Privacy Policy

Your All-in-One Automated AI Sales & Marketing Machine

Streamline, Scale, and Succeed with Tailored Automated AI Sales & Marketing



Introduction
Welcome to AccSeller8. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it is protected. By using our services, you consent to the collection, use, and disclosure of your information as described in this policy.


Information We Collect
We collect various types of information in connection with the services we provide, including:

  1. Personal Information

    • Contact Information: Name, email address, phone number, postal address.

    • Account Information: Username, password, and other authentication information.

    • Financial Information: Payment card number, bank account details.

    • Customer Relationship Management (CRM) Data: User inputted customer details, pipeline details, deal sizes, and all information related to sales and marketing management.

  2. Non-Personal Information

    • Device Information: Device type, operating system, browser type, IP address.

    • Usage Data: Pages visited, time spent on the site, links clicked.

    • Geographical Data: Location data derived from IP addresses or mobile devices.

  3. Communication Data

    • SMS Communication: Phone numbers, content of SMS messages, date and time of messages.

    • Email Communication: Email addresses and contents of emails sent to or received from us.

How We Use Your Information
We use the collected information for the following purposes:

  1. Service Delivery

    • To provide and maintain our services.

    • To manage user registrations and accounts.

  2. Communication:

    • To send SMS notifications, emails regarding your account, orders, or other service-related announcements.

  3. Customer Support:

    • To provide customer support and respond to inquiries.

  4. Improvement:

    • To understand how our services are used and to improve them

  5. Marketing:

    • To send promotional materials and newsletters, where you have consented to such communications.

  6. Legal Obligations:

    • To comply with legal requirements, including fraud prevention, compliance with regulations, and court orders.

Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

  1. Service Providers:

    • We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential. This includes services such as Google Analytics and various payment platforms.

  2. Legal Requirements:

    1. We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  3. Business Transfers:

    1. In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

  4. Marketing Partners:

    • With your consent, we may share your information with trusted partners for the purpose of marketing complementary products and services.

International Transfers
Your data may be stored and processed in multiple locations, including the United States. We comply with GDPR regulations by implementing appropriate data protection measures and obtaining necessary consent for any data transfers outside the UK or EU. These measures include ensuring that any third parties involved in data processing provide adequate safeguards as required by GDPR.

Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  1. Encryption: Data is encrypted using secure socket layer (SSL) technology during transmission.

  2. Access Controls: Personal information is accessible only by authorized personnel with restricted access.

  3. Regular Monitoring: Our systems are regularly monitored for potential vulnerabilities and attacks.

  4. Data Integrity: We maintain accurate information on our customers and have adopted and implemented industry-standard security procedures to protect this information.


Your Rights
You have the right to:

  1. Access: Request access to the personal data we hold about you.

  2. Rectification: Request correction of inaccurate or incomplete data.

  3. Deletion: Request the deletion of your personal data.

  4. Restriction: Request restriction of processing of your personal data.

  5. Objection: Object to the processing of your personal data for marketing purposes.

  6. Data Portability: Request a copy of your personal data in a structured, machine-readable format.


Consent Management
We manage and document user consent through opt-in mechanisms such as checkboxes for marketing communications and cookie usage. Users can opt out at any time by following the unsubscribe instructions provided in our communications or by contacting us directly.


Data Retention
We recommend that personal data be retained only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. For most businesses, a typical data retention period might be:

  1. Customer Data: Retained for as long as the customer has an active account or as needed to provide services. After account closure, data can be retained for up to 7 years to comply with legal obligations and for auditing purposes.

  2. Marketing Data: Retained for up to 3 years after the last interaction with the user unless the user withdraws consent earlier.

  3. Financial Data: Retained for a minimum of 6 years as required by tax laws.

Children's Privacy
Our services are not directed at children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will delete such data promptly.


Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.


Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]

Phone: +44 7822 028192

Mail: Livecel Ltd, Lockheed House Unit - 1, 238 Green Lane, London, England, SE9 3TL, UK